Daylong Workshop on transformation & Digital Leadership: Perspective Industry 4.0

Daylong Workshop on transformation & Digital Leadership: Perspective Industry 4.0

Industry 4.0, Digitalization, Transformation: Why we need to know and prepare for the changes?

Nowadays all the business Leaders, Professionals and Entrepreneurs are facing the transformation of production & service processes in the era of technology, automation and digitalization in the global competitive environment.

Industry 4.0 has been innovated and going to grap most of the processes of the industries, As such, we have to understand and transform our leadership to face the consequences of Industry 4.0 and digitalization.

Participants will understand from the session:

-Industrial Revolution
-4th Industrial Revolution
-Industry 4.0:
Cyber-Physical System, 4 Principle, Future Effect & Impacts and Challenges.
-Type of Leadership
-Transformation & digitalization Leadership to face challenges.
-Open discussion & group activities
-Sharing Knowledge with Industry expert

Resource Person:

Rtn. Md. Mashequr Rahman Khan, PHF
Managing Director & chief consultant, PTDCA
President, Bangladesh Society for Human Resources Management ( BSHRM)
Board Member: Asia Pacific Federation of Human Resources (APFHRM)
Former General Manager & Current Consultant (Corporate Affairs) Ibrahim Cardiac Hospital & Research Institute
Former Director (Planning & Development) Bangladesh Open University

Total Seat: 15
Registration Fee:
Regular BDT: 2,500 +VAT (Per Person)
Student & BSHRM Member BDT: 2,000 +VAT (Per Person)
Date: 8th November 2019 (Friday)
Time: 9:00am to 4:00pm
Venue: UPDATE, UTC Building, 8, Panthapath Kawran Bazar, Dhaka-1215.
Fees include snacks, Lunch, tea, logistics and training materials.
*Seats are limited (considered on 1st come 1st served basis).

(Certificate will be awarded to the participants.)

PLEASE CONTACT US FOR ANY QUERY:
Phone: 01709979849

E-mail: [email protected] and [email protected]

To send money:

Bkash: 01709979849 ( personal)

After sending money send an sms with your full name, cell, transaction id to 01709979849

Customer Service – a competitive edge of today’s business world

Customer Service – a competitive edge of today’s business world

Daylong Sales & Marketing Training Program on Customer Service – a competitive edge of today’s business world to get greater customer retention and loyalty with Humaira Sharmeen.

Registration Link: http://bit.ly/33XQva7

Training Overview:
Business success is often a result of the sum total of the experiences your employees create for your customers and these experiences can produce powerful points of differentiation. Due to lack of competent customer service and customer experience customers tend to switching businesses to get better service. In today’s highly competitive market, no one can afford to lose customers. The service you provide is the only differentiating factor you have which will contribute to greater customer retention and loyalty. But exceptional customer service doesn’t just happen. To have the shift from being product-centric to customer-centric each employee needs to be enrolled in training on customer service.

Training Objective:

After attending training participants will be able to
• Understand the importance of customer service to grow the business
• Recognize external and internal customers
• Understand basic needs of a customer
• Art of saying NO to customers
• How to manage difficult customer
• Understand and introduce competitive customer service

Methodology:
Power point presentation, QUIZ, Role play, Case studies
Content
• Define and identify different types of customers
• Importance of customer service to grow the business
• Qualities and traits of a good customer service employee
• Golden rules of customer service
• Examples of good and bad customer service
• Importance of customer service in different organizations
• Questioning and listening techniques
• Telephone techniques and etiquette
• The 10 commandments of great customer service
• Learn from other business such as hospitality and pharma industry

Who should attend?
Entry and mid level employees from all types of business.

REGISTRATION DETAILS

• Date: 20th December 2019
• Time: 9:30am to 5:00pm

• Total Seat: 25
• Fee: BDT. 3,000+VAT per Person.
• Venue: UPDATE, UTC Building, 8, Panthapath Kawran Bazar, Dhaka-1215.
• Fees include snacks, Lunch, tea, logistics and training materials.
*Seats are limited (considered on 1st come 1st served basis).
(Certificate will be awarded to the participants.)

• Please call us at 01709979849
Or E-mail at [email protected] and [email protected]

 

RESOURCE PERSON:
Humaira Sharmeen

With a well rounded experience in total Marketing, operations, and HRM , from entry to C level positions, developed the art and skills of public speaking. Have got 19 years experience of capacity development in the fields of marketing, HRM and management. Designed module and conducted many public and customized training for many companies. Some of the companies are-
Sanofi Aventis, GlaxoSmithKline Bangladesh Ltd, Amtras, Energy Pack, Nuvista Pharma, Pan Pacific Shonargaon, ACME pharmaceuticals, Unimed-Unihealth pharma, Radiant Pharmaceuticals,Jobsbd.com, Prothom Alo, Prothom-alojobs, IDLC, Runner group, East West university and many more.

She was the key speaker in many learning sessions for the students of Institute of Chartered Accountants of Bangladesh (ICAB),Institute of Cost and Management Accountants of Bangladesh(ICMAB), Bangladesh Institute of Management (BIM).Also delivered motivational speeches and training in many universities. Have the experience of designing and anchoring career enhancing shows in radio ABC.A trustee member of Bangladesh Organization of Learning and Development (BOLD). An associate member of Bangladesh Society for Human Resource Management (BSHRM).
Humaira Sharmeen is a versatile professional offering over twenty years of professional experience in renowned local and multinational companies. She worked for Sanofi Aventis, GlaxoSmithKline Bangladesh Limited, Prothom Alo and Bonik Barta. Her diversified work experience enabled her to handle diversified people and culture as well as training for them.
She has extensive training and workshop experience both local and in abroad. She facilitates training and workshops on soft skills, leadership and human resource management. She is a MBA major in Marketing and Human Resource Management from North South University and Master of Pharmacy from Dhaka University.

 

Transformation Leadership: Perspective Industry 4.0 & Digitalization

Transformation Leadership: Perspective Industry 4.0 & Digitalization

Topic: Transformation Leadership: Perspective Industry 4.0 & Digitalization

Registration Link: http://bit.ly/2VrktAl
Total Seat: 15
Registration Fee:
Regular BDT: 700 +VAT (Per Person)
Student BDT: 500 +VAT (Per Person)
Venue: 101/B, Malibagh Chowdhury Para, First Floor, Dhaka.
(Opposite to the South Point School & College)

Resource Person:

Rtn. Md. Mashequr Rahman Khan
Life Fellow & President, Bangladesh Society for Human Resources Management ( BSHRM)
Board Member: Asia Pacific Federation of Human Resources (APFHRM)
Managing Director & chief consultant, PTDCA

PLEASE CONTACT US FOR ANY QUERY:
Phone: 01709979849

E-mail: [email protected] and [email protected]

To send money:

Bkash: 01709979849 ( personal)


After sending money send an sms with your full name, cell, transaction id to 01709979849

Customer Service – a competitive edge of today’s business world

Customer Service – a competitive edge of today’s business world

Date: 6th September 2019• Time: 9:00am to 5:00pm

• Fee: BDT. 3,000+VAT per Person.
• Venue: UPDATE, UTC Building, 8, Panthapath Kawran Bazar, Dhaka-1215.
• Fees include snacks, tea, logistics and training materials.
*Seats are limited (considered on 1st come 1st served basis).
(Certificate will be awarded to the participants.)

• Please call us at 01709979849 and 01709979850
Or E-mail at [email protected] and [email protected]

Training Details

Training Overview-

Business success is often a result of the sum total of the experiences your employees create for your customers and these experiences can produce powerful points of differentiation. Due to lack of competent customer service and customer experience customers tend to switching businesses to get better service. In today’s highly competitive market, no one can afford to lose customers. The service you provide is the only differentiating factor you have which will contribute to greater customer retention and loyalty. But exceptional customer service doesn’t just happen. To have the shift from being product centric to customer centric each employee needs to be enrolled in training on customer service.

Training Objective-
After attending training participants will be able to
• Understand the importance of customer service to grow the business
• Recognize external and internal customers
• Understand basic needs of a customer
• Art of saying NO to customers
• How to manage difficult customer
• Understand and introduce competitive customer service

Methodology-
Power point presentation, QUIZ, Role play, Case studies

Content-
• Define and identify different types of customers
• Importance of customer service to grow the business
• Qualities and traits of a good customer service employee
• Golden rules of customer service
• Examples of good and bad customer service
• Importance of customer service in different organizations
• Questioning and listening techniques
• Telephone techniques and etiquette
• The 10 commandments of great customer service
• Learn from other business such as hospitality and pharma industry

Who should attend?
Entry and mid-level employees from all types of business, Entrepreneurs, Graduates, Post Graduates, and Freshers.

Resource Person
Humaira Sharmeen

With a well rounded experience in total Marketing, operations, and HRM , from entry to C level positions, developed the art and skills of public speaking. Have got 19 years experience of capacity development in the fields of marketing, HRM and management. Designed module and conducted many public and customized training for many companies. Some of the companies are-
Sanofi Aventis, GlaxoSmithKline Bangladesh Ltd, Amtras, Energy Pack, Nuvista Pharma, Pan Pacific Shonargaon, ACME pharmaceuticals, Unimed-Unihealth pharma, Radiant Pharmaceuticals,Jobsbd.com, Prothom Alo, Prothom-alojobs, IDLC, Runner group, East West university and many more.

She was the key speaker in many learning sessions for the students of Institute of Chartered Accountants of Bangladesh (ICAB),Institute of Cost and Management Accountants of Bangladesh(ICMAB), Bangladesh Institute of Management (BIM).Also delivered motivational speeches and training in many universities. Have the experience of designing and anchoring career enhancing shows in radio ABC.A trustee member of Bangladesh Organization of Learning and Development (BOLD). An associate member of Bangladesh Society for Human Resource Management (BSHRM).
Humaira Sharmeen is a versatile professional offering over twenty years of professional experience in renowned local and multinational companies. She worked for Sanofi Aventis, GlaxoSmithKline Bangladesh Limited, Prothom Alo and Bonik Barta. Her diversified work experience enabled her to handle diversified people and culture as well as training for them.
She has extensive training and workshop experience both local and in abroad. She facilitates training and workshops on soft skills, leadership and human resource management. She is a MBA major in Marketing and Human Resource Management from North South University and Master of Pharmacy from Dhaka University.

Certified 21st Century Leadership 4.0: Industry 4.0

Certified 21st Century Leadership 4.0: Industry 4.0

Leadership 4.0 for 21st Century Leaders
30 Credit Hours (24 Class Credit + 6 Thesis & Review) | 2 class per week | 3 Hours per class.


For registration, please click the following link:

• Course Start: 26th July, 2019 (Friday)• Time: 9:30am to 1:00pm
• Venue: UPDATE, UTC Building, 8, Panthapath Kawran Bazar, Dhaka-1215.

Industry 4.0 describes the radical shift that has happened and is here to stay and transform Organizations and People as we know it. It idealizes Human as a means of understanding the science of businesses using data, launching services and products with human centered design and aligning machines to pull those nearly improbable tasks for human otherwise.
Leadership 4.0 allows a Professional to become a leader that tackles these issues face front and prepares their peers to invest their resources in these radical changes.
 
 
For Whom:
Executives; Professionals; Business Leaders; Employees looking for Promotion; Project Managers; Team Leaders
 
Why?
Managers handle the day to day operations of the business, supervising workers as they make sure that people perform as expected.
 
Whereas leaders are visionaries who identified how the simple daily chores can fit into larger patterns of significance. Good leaders plan, facilitate change, develop their people and their institutions to perform those changes.
 
Great leaders inspire us with a vision of further possibilities to break the status quo; They share their vision and challenges us to develop our own and become the highest potential human capital.
 
Through this program journey, we will share the realm of Industry 4.0 and what it truly means for man and machine, and how leaders can group their people and organizations to adapt and build on this new path, that is driven by Data, Digital and Design.
 
SPECIAL FEATURES (Benefits)
 
Learning Outcomes:
 
• Adding some Time-Tested strategies in their arsenal for success
• Aligning the team around the business mission, strategy and rewards;
• Providing critical thinking and ARL® tools to enable the team to solve concrete business challenges;
• Supporting team members as they implement changes.
• Getting aligned with Industry 4.0 and implement changes immediately
 
Other Competencies acquired will be:
 
 
• To live a Balanced Life
• To gain new approaches to resolute conflicts
• Help in building communities inward and outward
• Empower to achieve self and peers’ highest potential
 
Jointly certified by PTDCA and LIM
 
Registration Details:
Registration Deadline- 3rd July, 2019
Course Start: 26th July, 2019
COURSE INVESTMENT:
BDT- 20,000 +VAT Per person (Regular Fee)
BDT- 17,000 +VAT Per Person (Early Bird Fee)
 
Our Key Resource Persons
 
1. Prof. Dr Muhammad Mohiuddin
38+ Years in Industries like: University, Education, Entrepreneurship, SME, Import/Export,
Prof. DrMohiuddin has been in the teaching and research sector in Department of Management of University of Dhaka for 36 years. He is also the Director of CEDASMEM (Center for Entrepreneurship Development and SME Management).
He has pioneered in many Conferences and Seminars, both Locally and Globally on Industrial Relations in SMEs. He has written 5 Books and published 26 Articles till date
Areas of Competence:
Principles of Marketing,
Management Development,
Strategic HRM & Leadership
Finance and Production
Marketing
Business Communication
Entrepreneurship Development
 
2. Rtn. Md. Mashequr Rahman Khan
35+ Years in Industries like:
HR Association, Health Care, Education, University
Areas of Competence:
Human Resource, Organization Development, Career Development, Audit & ISO, Consultancy.
Rtn. Mohammad Mashequr Rahman Khan, PHF is the founder as well as Lead Consultant of PTDCA who has wide experience of more than three decade in Human Resource Management & OD, General Administration, QMS, Planning & Development, and Supply Chain, Survey, Research & Evaluation in different reputed organizations. He served 15 years in Ibrahim Cardiac Hospital & Research Institute (an enterprise of Diabetic Association of Bangladesh) as General Manager & Head of HR & Administration. Consultant Prior to joining Ibrahim Cardiac, he served 11 years in Bangladesh Open University in different senior positions such as Director (Planning & Development), Project Director, Acting Registrar, Deputy Director etc.
He is also adjacent faculty of different universities and institutes. He is a renowned HR, OD, ISO consultant, academician trainer and motivational coach.
Mr. Rahman is the recipient of “HR Leadership Award” presented by Best Asian Employers Awards and World HRD Congress in Singapore in 2015.
He is the President of Bangladesh Society for Human Resources Management (BSHRM). And Board Member of Asia Pacific Federation of Human Resources Management (APFHRM).
 
3. Dr Ahmed Shaikh Ashif
36+ Years in Industries like:
Banking, Finance, Consulting, Entrepreneurship, Education, SME Business.
Dr. Ashif had been in the finance industry for 28 years, during which he led with his expertise in people-management, leading projects and producing consistent financial results.
Dr. Ashif has worked with many companies in different industries – locally and globally as Consultant for developing Business, Organization and People.
He has developed his expertise in Applied Subconscious Mind to develop a Winning Mindset and Personality – turning Weaknesses to Strengths and Threats to Opportunities.
Dr. Ashif is an ACSTH ICF (International Coach Federation) Coach with specialization in Business and Team Coaching and Consultancy.
Dr. Ashif is the Founder Leader of International Association of Coaching (IAC®), Dhaka Chapter, Bangladesh.
Areas of Competence:
Organizational Alignment and Reframing
Business and Executive Coaching
Employee Performance Improvement
Global Entrepreneurship Development
Team Development
Career Planning and Professional Excellence
 
4. Riyad Hossain
18 years of well-rounded professional and people leadership Experience with his successful track records of
Professional development of
Management & Human Resources. Renowned HR Professional Change Management & OD Specialist
Certified Psychometric Assessor Recipient of “101 most influential Global HR Leaders Award 2019”
by World HRD Congress
Life Fellow and former Executive Council member of Bangladesh Society for Human Resource Management.
Experienced in interviewing and hiring 5000+ People ( From Sales Representative to CXO Level)
An alumnus of School of Business, North South University.
Certified Presenter & Trainer of JCI (Junior Chamber International).
Member, Society of Human Resources Management, SHRM, USA
More than 1000 + Training & Seminar Experiences
Regular/part time trainer/HR Consultant of bdjobs.com, prothom-alojobs.com, CPD, Leads Tech, Training Bangladesh, Habib Bank, Brac Bank, nrbjobs.com, Crown Cement, South East University, AIUB, Stamford University, UIU, IIUC, UIU, Investment Corporation of Bangladesh, CP Bangladesh, ACCA, Business Expresses, BSHRM, American Club, Unique Group, APL (Bangladesh), Dhaka Chamber, Saka International, ICMAB and many
He is an expert as a career consultant & presented many sessions on it in different TV Channels.
He introduces the first FM Radio based Career Talk show in ABC Radio in 2010 which was first of its kind.
A champion debater & book reader in his student life and received many awards in Debate, Instant Speech, Essay
 
5. Ms. Fahmida Chowdhury
20+ years of experience
Executive Vice President & Principal
Dhaka Bank Limited
Life Fellow & Former General Secretary: BSHRM
6. Arif Ahmed
8+ Years in Industries like:
Data, Design, Industry 4.0, Technology, Education, Coaching, Artificial Intelligence, Digital HR.
Arif’s motivation for Youth Empowerment through Technology was peaked in 2012, as his primary focus was to infuse primary competencies alongside academics into Teens and Young Adults.
 
Arif co-designed a patented gamification platform, Alpha Constructs™, which simulates the learning content and Corporate Training into Gamification.
 
With Arif’s active involvement as Chief Technology Officer, LIM Global, USA launched a pioneering project “Virtual Team Coach Certification Program (VTCCP)” to develop ICF (International Coach Federation) Competent Coaches – with participants from 13 Countries.
 
His recent assignment was integrating Digital HR solutions to companies like SafeGuards G4S, Hitachi Transport System, Starbucks Malaysia, Keyence Malaysia and AEON Fantasy where he was among the project management and training team to allow companies go Paperless.
 
He has further developed himself as an ACSTH, Technology and Team Coach under International Coach Federation, ICF, Certification.
Arif is one of the 3 Founder Members of International Association of Coaching (IAC®), Dhaka Chapter, Bangladesh.
Areas of Competence:
Junior Consultant of Technology Solutions
IT Project Management
Brand Developer
Content Writer
Research & Development
Technology & Millennial Professional Coach
ACSTH Team Coach Under ICF
 
 
PLEASE CONTACT US FOR ANY QUERY:
Phone: 01709979849 and 01709979850
 
PLEASE VISIT
• Website: www.ptdca.com.bd
• Facebook: www.facebook.com/ptdca.training/
• Twitter: https://goo.gl/wQez6C
• linkedin: https://goo.gl/6he7qH
• Google+: https://goo.gl/5Che2d
• Youtube: https://goo.gl/dBmoVv

Daylong Workshop on “Recruitment & Selection through Competency Based Interviewing Skill”

Daylong Workshop on “Recruitment & Selection through Competency Based Interviewing Skill”

•Date: 12th July 2019• Time: 9:30am to 5:00pm

• Venue: UPDATE, UTC Building, 8, Panthapath Kawran Bazar, Dhaka-12105
Dhaka

Session Overview:
An organization may have all of the latest technology and the best physical resources, but if it does not have the right people it will struggle to achieve the results it requires. The main aim of accurate recruitment and selection is to aid the decision making of the upper management to fill a gap; it helps them find the right candidate with the right qualifications and skills to be able to do the job not taking in to consideration their race, age, gender, color or nationality.
Contents of Training:

Session 1:
• Introduction and Objective Setting
• Setting objectives for the program
• Definition of Recruitment
• Constraints in Recruitment

Session 2:
• Role of an Interviewer
• Preparing for an Interview
• Arranging an Interview

Session 3:
• Job analysis and identification of competencies
• Job Descriptions / Job Analysis
• Identifying key Competencies

Session 4:
• Develop competency based interview questionnaires
• Different types of Assessment Centers

Session 5:
• Developing your Questioning Skills
• Listening Skills / Body Language

Session 6:
• Competency Based interviewing through role playing
• Mock interview session
• Handling Different types of candidates

Methods of Training:
– Lecture Discussion
– Power Point
– Brain Storming
– Group Exercise
– Interaction between participants and
Resource Person
– Exercises

Benefits of the Training:
After this training, participants’ will be capable of :
• Conduct a Competency Based Interview on his / her own, using self-created competencies and Competency Based Interview questions
• Generate effective line-HR partnership in preparing, conducting and evaluating selection or promotion interviews,
• Generate much more accurate selection decisions for general, specialty, and senior executive positions,
• Be able to promote the Employer Brand of the organization.

 

RESOURCE PERSON :
Riyad Hossain

Renowned HR Professional
Change Management & OD Specialist
Certified Psychometric Assessor
Recipient of “101 most influential Global HR Leaders Award 2019” by World HRD Congress, Mr. Md. Riyad Hossain has 18 years of well-rounded professional and people leadership Experience with his successful track records of professional development of Management & Human Resources.

Brief Profile:
 Life Fellow and former Executive Council member of Bangladesh Society for Human Resource Management.
 Experienced in interviewing and hiring 5000+ People ( From Sales Representative to CXO Level)
 An alumnus of School of Business, North South University.
 Certified Presenter & Trainer of JCI (Junior Chamber International).
 Member, Society of Human Resources Management, SHRM, USA
 More than 1000 + Training & Seminar Experiences
 Regular/part time trainer/HR Consultant of bdjobs.com, prothom-alojobs.com, CPD, Leads Tech, Training Bangladesh, Habib Bank, Brac Bank, nrbjobs.com, Crown Cement, South East University, AIUB, Stamford University, UIU, IIUC, UIU, Investment Corporation of Bangladesh, CP Bangladesh, ACCA, Business Expresses, BSHRM, American Club, Unique Group, APL (Bangladesh), Dhaka Chamber, Saka International, ICMAB and many
 He is an expert as a career consultant & presented many sessions on it in different TV Channels.
 He introduces the first FM Radio based Career Talk show in ABC Radio in 2010 which was first of its kind.
 A champion debater & book reader in his student life and received many awards in Debate, Instant Speech, Essay Writing & Book Reading

 Worked for
Partex Star Group as GM, HR,
APL ( Bangladesh) as Sr. Analyst
Prothom-alojobs.com as Chief Operating Officer,
DBL Group Head of Organizational Development and
Palmal Group, Executive Director, HR & OD

 Traveled USA, UK, India, Srilanka, Singapore , Qatar, Ethiopia, Malaysia & Thailand for participating in Training & Conference
 He was the Conference Secretary and Chair of Press, Media & Publication Sub Committee of the BSHRM MetLife International HR Conference which was the largest HR Event in the history of Bangladesh on 2016.
 Chair of Press, Media & Publication Sub Committee of the BSHRM MetLife International HR Conference 2017
 Chair of Press, Media & Publication Sub Committee of the BSHRM International HR Conference 2018
 Experienced in Field level to C Level Recruitment, PMS, Job Evaluation using Hey Method, Salary Survey, Salary Structuring , Labor Law , OD & Transformation and many other fields of HR

 

REGISTRATION FEE FOR THE SESSION:

• Regular Course Fee: BDT. 2,500 + VAT Per Person.
• Special Discount may be given for corporate clients, BSHRM members & students.
• Fees include snacks, tea, Lunch, logistics and training materials.

(Certificate will be awarded to the participants.)

*Seats are limited (considered on 1st come 1st served basis). So,
please confirm your registration within 10-07-2019 or earlier.

REGISTRATION DETAILS:
• For Registration and additional information,
• Please call us at: 01709979849 and 01709979850
• E-mail at [email protected], [email protected]
• Please visit our Website: www.ptdca.com.bd
• Facebook: www.facebook.com/ptdca.training/
• Twitter: https://goo.gl/wQez6C
• linkedin: https://goo.gl/6he7qH
• Google+: https://goo.gl/5Che2d
• Youtube: https://goo.gl/dBmoVv

Stress Management for Effective Performance

Stress Management for Effective Performance

• Date: 8th July 2019 • Time: 6:00pm to 9:00pm

• Venue: PTDCA Lecture Room, 101/B, Malibag Chowdhury Para, Dhaka-1219 (Opposite of South Point School & College)

TRAINING OVERVIEW:
Stress is a fact of everyday life – but too much stress makes us ineffective and reduces the control we have over our lives. This course will help the participants identify their personal difficulties, reflect upon own stress management, relaxation strategies and become more effective in handling everyday pressures in a sustainable way. If you feel swamped by stress come along and take a fresh look at yourself, rebuild your energy and create a more balanced lifestyle by identifying unsustainable behaviors and developing your stress management resources.

OBJECTIVES OF THE TRAINING:
• Briefing on Stress and Anger
• Different Types / Nature of Stress & Anger
• Identify the causes of unwanted stress
• Develop personal resources and avoid over stress
• Recognize negative stress and its symptoms
• Avoid negative stress whilst enhancing positive experience
• Role of Stress and Anger in our Life
• Relationship between Stress & Anger
• Some tools to reduce Stress & Anger
• Practice effective relaxation and stress reduction techniques
• How to Manage Stress and Anger and the participants can be stress & anger free in personal and work life.

WHO WILL ATTEND:
• Professionals who intend to manage stress
• Managers
• Executives
• Individuals
• Other relevant employees those who work under pressure

METHOD OF TRAINING:
• Multimedia Presentation & Lecture
• Interaction between participants and Resource Persons
• Video Presentation/ Exercise
• Questions & Answerse

REGISTRATION DETAILS:

Exclusive offers only for students
• Regular Fee: BDT. 1,500+VAT Per Person.
• Early Bird Fee: BDT. 1,000+VAT Per Person
• Fees include snacks, tea, logistics and training materials.

*Seats are limited (considered on 1st come 1st served basis). So,
please confirm your registration within 6th July 2019 or earlier.

• Please call us at: 01709979849 and 01709979850
• E-mail at [email protected], [email protected]

(Certificate will be awarded to the participants.)

 

RESOURCE PERSON:
Rtn. Md. Mashequr Rahman Khan
Rtn. Mohammad Mashequr Rahman Khan, PHF is the founder as well as Lead Consultant of PTDCA who has wide experience of more than three decade in Human Resource Management & OD, General Administration, QMS, Planning & Development, and Supply Chain, Survey, Research & Evaluation in different reputed organizations. He has been serving 15 years in Ibrahim Cardiac Hospital & Research Institute (an enterprise of Diabetic Association of Bangladesh) as General Manager & Head of HR & Administration and Consultant Corporate Affair Since 2005 Prior to joining Ibrahim Cardiac, he served 11 years in Bangladesh Open University in different senior positions such as Director (Planning & Development), Project Director, Acting Registrar, Deputy Director etc.
He is also adjacent faculty of different universities and institutes. He is a renowned HR, OD, ISO consultant, academician, trainer and motivational and career development coach.
Khan is the recipient of “HR Leadership Award” presented by Best Asian Employers Awards and World HRD Congress in Singapore in 2015.
He is the President of Bangladesh Society for Human Resources Management (BSHRM). And Board Member of Asia Pacific Federation of Human Resources Management (APFHRM).
PTDCA’s recent programs:
PLEASE VISIT:
Daylong Workshop on “Fire Safety Management”

Daylong Workshop on “Fire Safety Management”

Daylong Workshop on Fire Safety Management

• Date: 26th April 2019 (Friday) • Time: 9:00am to 5:00pm
• Venue: UPDATE, UTC Building (Level-1), 8, Panthopath Kawran Bazar, Dhaka-1205.

** EXCLUSIVE NEW & UPDATED CONTENT **

Fire Safety
 Fire Risk Assessment & Matrix
 Fire Emergency Planning
 Fire Chemistry, Types of Fire
 Main Causes of Outbreak of Fire
 Fire Detection & Warning System
 Fire Protection System
 Fire Hazard Reporting System
 Formation of Fire warden
 Role of Fire wardens
 Good practice & Bad practice
 Personnel Emergency Evacuation Plan
 Statistics of fire incident in Bangladesh
 Case study on: FR Tower & Old Dhaka 2019 fire tragedy
 Video session on earthquake safety procedure

First Aid
 Burn
 CPR
 Artificial Respiration
 Bleeding , Fracture, Poisoning
 Wound
 Emergency Health Care
 Pre-Hospital Care
 Casualty
 Warden responsibility in Casualty Service

Practical Sessions:
 Fire Drill & Evacuation System
 Fire Emergency Signals
 Rescue Methods
 Operating System of – Fire Extinguisher, Hose Reel, Fire Blanket.

Training Outcomes:
At the end of the training the participants will be skilled in fire fighting management & will be able to keep their workplace safe & secured from fire hazard. Broadly, this session is designed to achieve the following objectives by delivering the topics on fire safety & first aid in the following manner.

• Will be able to carry out fire risk assessment in workplace/industry.
• Will be able to prepare fire emergency policy & procedure
• Will be able to work as a first aider & rescuer in the organization
• Will be able to conduct in-house fire safety & first aid management training
• Will be able to carry out workplace fire safety inspection
• Will be able to develop workplace fire hazard reporting process
• Will be able to carryout workplace fire incident reporting & investigation
• Will be able to carryout fire emergency evacuation drill
• Will be able to form fire emergency warden

Learning Methodologies
• Presentation
• Video Clips
• Case Studies
• Discussion & Practical Session
• Q & A

 

REGISTRATION DETAILS:

• Fee: BDT. 3,500+VAT Per Person.
• Fees include snacks, tea, Lunch, logistics and training materials.

*Seats are limited (considered on 1st come 1st served basis). So,
please confirm your registration within 24th April 2019 or earlier.

• Please call us at: 01709979849 and 01709979850
E-mail at [email protected] and [email protected]

(Certificate will be awarded to the participants.)

RESOURCE PERSON:
Md. Rashedul Islam

CEO & Lead Consultant Prevent Safety Solutions &
Security Advisor, MBEC,
Padma Multipurpose Bridge Project

Mr. Rashedul Islam is an nationally acclaimed master trainer, speaker and professional consultant in the fields of fire safety, occupational safety & security management. Mr. Rashed is appointed as the security advisor for the very prestigious project of Bangladesh Govt. title Padma Multipurpose Bridge Project on behalf of China Railway Major Bridge Co. Limited. He is a visiting risk management trainer to country leading management consultancy firm bdjobs, prothom-alo jobs, IPDP. Moreover, he is a regular analytical orator in TV shows on national security and safety issues. He also contributes his analytical speeches to different electronic Medias. Rashed has a very rich academic background on specialized security and fire science. He has obtained his masters degree in disaster and human security management from Bangladesh University of Professionals. He received many training’s including commissioned officer’s training with 33rd BMA long course under Bangladesh Military Academy, Fire Service and Civil Defense officer’s training under Fire Service and Civil Defense training academy Dhaka.

Rashed is certified on Health, Safety and Environment Certificate Course from U&I, IBA, Dhaka University and achieved his diploma degree in Security Management, in High Rise Building Security, in Executive Protection from Rangers Academy of Security and Defense affiliated with leading US and European Security companies and with academic worldwide like “International Bodyguard Association”-UK, International Law Enforcement training agency-UK.

PLEASE VISIT
English for better communication: Meet the Need

English for better communication: Meet the Need

• Date: 5th April 2019 • Time: 9:00am to 5:00pm
• Venue: UPDATE UTC Building, 8, Panthapath, Kawran Bazar, Dhaka-1215
Dhaka

OVERVIEW:
In a world with ever-growing levels of globalization and inter connectivity, the importance of prompt and appropriate forms of communication increases rapidly. With trade relations between companies from all over the world, the need for a common language to communicate in is undeniable. English is the language mostly used between any internationally acting company and agent. This is not only true for companies that do business within the English-speaking world, but also for companies from other countries that use English as their chosen language to communicate in – their lingua franca. Therefore, the knowledge of English that is specifically used within business contexts is very important. Improving your personal skill of business English or corporate English can have a high impact on your career, whether you are just at the beginning of it and start learning or whether you want to improve your already existing skills.

Corporate English is considered a special branch within the general studies of English due to the use of specialized vocabulary and jargon. A good grasp of the knowledge of English in general as well as a deep understanding of special forms are needed to successfully build a career in an international environment. This knowledge is important for both written and oral forms of communication, such as email, letters, phone calls, meetings, presentations and many more.

Most certainly, you are asking yourself the question in how far corporate English varies from general English if there are more similarities than differences. Even if you have tremendous English skills, you might lack specific knowledge of English that is used in a corporate world or business and trade environment. Business English courses focus on skills that are applicable to the workplace, on special vocabulary that you might encounter during phone calls, negotiations, meetings, etc. and also on general topics that occur within international trade relations.

This course is designed for the EFL (English as a Foreign Language) learners of Elementary &Mid level for their professional development. This course deals with the basic English necessary to deal the daily activities at the work place. It is aimed to cover Corporate Communication essentials, Writing & Speaking Skill along with the special emphasis on related Linguistic items, Phrases & vocabulary and some other general aspects of English for daily corporate communication.

Specialty of Syllabus :ESP not EGP :

ESP is contrasted with EGP, or English for General Purposes. English for Specific Purposes (ESP) is known as a learner-centered approach to teach English as a foreign or second language. It meets the needs of (mostly) adult learners who need to learn a foreign language for use in their specific fields, such as Professional ,science, technology, medicine, leisure, and academic learning.

General objective:
To develop the writing skills to enable them to respond to input applying information to a specified task, to elicit, to select, to summarize information from business correspondence.
To develop the speaking skills to enable them to communicate English for professional purposes.
To develop the general capacity to a level that enables them to use English (in writing, speaking & understanding) in their professional environment.


Specific Objective:
To develop the overall understanding of English language of the participants in all sorts of office correspondence
To develop the writing skill needed to run daily official purpose
To develop the speaking Fluency along with Accuracy which can help them to run the verbal communication.
To understand essentials for Corporate Communication
To develop competencies for Corporate Communication
To learn the basic English for Corporate Communication
To apply English skills in verbal & written communication at corporate transaction
To ensure productivity through proper and timely communication
To avoid misunderstanding due to communication barrier

Content
Module-1: Insight though of Communication& Business Communication
Module-2: Communication Formula : Model, Techniques & Strategies
Module- 3: Flash up on language
Module-4: Business writing for day to day corporate Communication
Module –5: Verbal Communication (Speaking)
Module –6: Avoiding Common Error

Outcome of the program:
Personal Impact : After completing the session, the participants will —
• Be updated about corporate communication
• Be updated about Modern Business writings
• Be able to learn the grammar
• Be free from some common error
• Be easy to communicate in English
• Be fluent with correct pronunciation
• Be updated about the barriers in communication & how to overcome it

Organizational Impact:

• Increase Profitability and Productivity by reducing error time
• Increase promptness in communication through Correct English
• Increase Brand Image through learned employees
• Ensure better performance through learned employees
• Ensure proper understanding & accuracy in all sorts of communication – external , upward, downward , horizontal

Uniqueness of this Session:
This session is designed for the EFL (English as a Foreign Language) learners of Elementary & Mid-level for their professional development. This Training deals with the basic of corporate communication & English necessary to deal the daily official work at the work place. It is a fully demand oriented customized program concentrating on:

• Participant-Centered Approach
• CLT (Communicative Language Teaching)
• Task-based Learning
• Inquiry-Based Learning
• Competency-based Language Teaching


Facilitation Details
Strategy of Facilitation
• Interactive language task
• Group exercise
• Role-play and simulation
• Problem solving
• Think, pair and share
• Predict, observe, explain
Facilitating Method
• Audio-lingual method ( For pronunciation specially)
• Inductive Method for grammar
• Situational Language Teaching

Facilitating Approach
• Participant-Centered Approach
• CLT (Communicative Language Teaching)
• Task-based Learning
• Inquiry-Based Learning
• Competency-based Language Teaching
• Cooperative Learning

REGISTRATION DETAILS
• Regular Course Fee: BDT. 3,000+VAT Per Person.
• Special Discount may be given for corporate clients, BSHRM members & students.
• Fees include snacks, tea, Lunch, logistics and training materials.

*Seats are limited (considered on 1st come 1st served basis). So,
please confirm your registration within 30th March 2019 or earlier.

• Please call us at: 01709979849
• E-mail at [email protected], [email protected]

(Certificate will be awarded to the participants.)

RESOURCE PERSON:
Ms. Tiash Mahjabin
ELT Expert &skilled in developing ESP based outline & module for different group of professionals;
M.A. in Applied Linguistics & ELT;
M.A & B.A. in English Language and Literature;
TEASOL in Business English (perusing)
PGDHRM (post Graduate Diploma in HRM) & GDHRM (Graduate Diploma in HRM);
MBA in HRM;

Tiash Mahjabin is a Trainer of Business communication & Eng. Language, having more than 7 years’ experience in English Language Teaching and Training. She has her expertise in CLT [Communicative Language Teaching] method of Teaching and Learning & different EFL (English as a Foreign Language) training methodology.

She designed and conducted different English Language Courses & workshops concentration on ESP [English for Specific Purpose] based outline what leads to fulfill the customized demand of different group of professionals . She facilitated many sessions as Public Program as well as customized corporate programs for different corporate. She takes session at BUTex.

She has experience and expertise in designing and facilitating workshops, trainings and short courses on ‘English at Work Place’, ‘Business English for Professionals’ , ‘Corporate English’ ,‘English in Day to Day Use’, ‘English Grammar for Corporates’, ‘Business English Writing’, ‘English in Regular Conversation in Corporate’,‘Pronunciation in British Accent’, ‘Pronunciation in American Accent’, ‘Easy way of learning Phonetics’ & ‘Common Mistakes in Business English’ etc. She facilitates both public & corporate programs personally & under the banner of WARD, bdjobs, BJTI .
Academically she holds an M.A. in Applied Linguistics & English Language Teaching
(ELT). Prior to this she has an M.A & B.A. in English Language and Literature. She has
also completed Post Graduate Diploma in HRM (PGDHRM) and Graduate Diploma in
HRM (GDHRM). She is pursuing her MBA in HRM. She is pursuing TEASOL in Business English.

She has some research based works on “Theories of Adult Learning, Inductive method of grammar enhances learning, “Learning Strategies In SLA (English as a second language)” “ Impact of CLT method in EFL classes”. She served as an English Language Teacher for Maple Leaf International School for 4 years. She is competent in Pronunciation both in British and American accent;

Win Your Customer with Outstanding Customer Service

Win Your Customer with Outstanding Customer Service

Win Your Customer with Outstanding Customer Service

• Date: 16th February 2019 • Time: 6:00 pm to 9:00 pm
• Venue: 101/B, Malibag Chowdhury Para, Dhaka-1212

WHAT?
• Gain & Retain Customers and stay ahead of the competition
• Understanding what satisfied & dissatisfies a Customer
• Delivering Outstanding Customer Service
• Customer Service Strategy
• Developing Personal Service Skills
• Dealing with Customer Complaints
• Managing the Customer Interaction
• Delighting a Customer

WHY?
Customer Service Remains a Fundamental Driver of Business Success & Profitability. Whether you are a business owner, manager, service provider or executive – it will provide you tools, techniques and a methodology to systematically raise your competence in customer relations.

HOW?
With 32 Years of Global Practice in Fortune 500 Companies, LIM ‘s Action-Reflection-Learning (ARL®) Methodology will help participants to learn how to:

• Facilitate Social Learning;
• Understand and Expose their Tacit (Inside) Knowledge;
• Go from Conscious Awareness to Unconscious Mastery;
• Turn into High Performing Individuals and Teams;
• Provide a practical overview of Team Dynamics.
• Orientation to Culture Nourishment
• Adopt and Apply Different & Proven Tools & Techniques
• Know and Apply Global & Local Best Practices
• Checklist for Implementation
• Studies of Proven Case Studies
• How Customer Service improves Business Sustainability: Process & Strategy.
SO, WHAT? -> BENEFITS
• Ensuring Organizations/Businesses Profitability & Sustainability
• Gain & Retain Customers
• Stay Ahead of the Competition
• Retain Old Customers and Develop Repeat Customers
• Improve Personal Effectiveness
• Learn and Improve Stress Management
• Transform Problems into Opportunities

FOR WHOM?
This Course is designed for any professionals i.e., Business Owners, Managers, Service Providers and/or Executives

WHEN
Course Date: 16th February 2019 | 6.30pm to 9.30pm | 3 Hours

METHOD OF Workshop:
• Lecture
• Video
• PowerPoint
• Case Study
• Task of the participants

REGISTRATION DETAILS

• Regular Course Fee: BDT. 1,500 +VAT Per Person.
• Special Discount may be given for corporate clients, BSHRM members & students.
• Fees include snacks, tea, logistics and training materials.

*Seats are limited (considered on 1st come 1st served basis). So,
please confirm your registration within 14th February 2019 or earlier.

• Please call us at: 01709979849, 01683068683
• E-mail at [email protected], [email protected]

(Certificate will be awarded to the participants.)

 

RESOURCE PERSON:
Dr Ahmed Shaikh Ashif
Dr Ahmed Shaikh Ashif
36+ Professional Experience
Business Consultant and ICF Coach
Profile Link: goo.gl/BiukTG
PTDCA’s recent programs:
PLEASE VISIT
Team Development Skills: Performance to Productivity

Team Development Skills: Performance to Productivity

 

WHAT?

·         Describe the team building process: Forming-Storming-Norming-Performing;

·         Explain the 4 Basic Behavioral Styles and how to manage each;

·         Demonstrate effective leadership skills;

·         Offer solid tactics for communicating better within the team;

·         Identify team strengths and opportunities for team improvement.

WHY?

Team building ensures power of collaboration, resource management and an action-learning environment in a team despite different personalities.

To bring Talent, Skills and Creativity from each participant and produce better, faster results and motivating experience for all participants.

HOW?

With 32 Years of Global Practice in Fortune 500 Companies, LIM ‘s Action-Reflection-Learning (ARL®) Methodology will help participants to learn how to:

·         Facilitate Social Learning;

·         Understand and Expose their Tacit (Inside) Knowledge;

·         Go from Conscious Awareness to Unconscious Mastery;

·         Turn into High Performing Individuals and Teams;

·         Provide a practical overview of Team Dynamics.

·         Orientation to Culture Nourishment

·         Adopt and Apply Different & Proven Tools & Techniques

·         Know and Apply Global & Local Best Practices

·         Checklist for Implementation

·         Studies of Proven Case Studies

·         How Team Building Skills improves Business Profitability: Process & Strategy.

SO, WHAT? -> BENEFITS

·         Enhances organizational productivity and unleashes innovation;

·         Reinforce a culture of productivity to performance to profit;

·         Foster the team’s ability to solve problem and make effective decisions;

·         Learning how to work together effectively and support each other’s strengths and weakness;

·         Identify the barriers that hinder productivity.

 FOR WHOM?

This Course is designed for any professionals working in Multi Nationals, Local, Government, NGO, SME, and more.

WHEN

Course Date:  29th November 2018 | 6.30pm to 9.30pm | 3 Hours

RESOURCE PERSON

Dr Ahmed Shaikh Ashif

36+ Professional Experience

Business Consultant and ICF Coach

Profile Link: goo.gl/BiukTG

HOW MUCH?

BDT 1500/- only

REGISTER HERE:

www.limglobal.consulting/teambuildingskills

NEVER MISS ANYTHING

NEVER MISS ANYTHING

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